Privacy Policy for Roots Essentials Online

Effective Date: November 19, 2024

At Roots Academy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our Learning Management System (LMS) website, learn.rootsacademy.co.uk.

1. Information We Collect

We collect and process the following information:

  • Full Name
  • Username
  • Email Address
  • Password
  • Address

This information is necessary to provide you with access to the platform and its features.

2. How We Use Your Information

The information we collect is used for the following purposes:

  1. To create and manage your account.
  2. To enable access to courses and learning materials.
  3. To communicate updates, notifications, or essential information about your courses.
  4. To enhance and personalize your experience on the platform.
  5. To comply with legal obligations or resolve disputes.

3. Cookies and Tracking

Our website uses cookies to:

  • Facilitate site functionality.
  • Save your preferences.
  • Analyze website performance and usage trends.

You can manage or disable cookies in your browser settings. Note that disabling cookies may affect the platform’s functionality.

4. How We Protect Your Information

We implement rigorous security measures to ensure your data is protected:

  • Encrypted data transmission using SSL (Secure Socket Layer).
  • Regular updates and maintenance to prevent vulnerabilities.
  • Password encryption and secure storage.
  • Restricted access to personal data.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties in the following circumstances:

  • Service Providers: For hosting or technical support.
  • Legal Requirements: To comply with applicable laws or enforce our terms of use.

6. Your Data Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections to incorrect or incomplete information.
  • Request the deletion of your data (subject to legal obligations).
  • Withdraw consent for data processing where applicable.
  • Lodge a complaint with a data protection authority.

To exercise your rights, contact us at online@rootsacademy.co.uk.

7. Data Retention

We retain your data only as long as necessary to:

  1. Provide you with access to the Learning Management System.
  2. Fulfill legal or contractual obligations.

Once data is no longer needed, it will be securely deleted or anonymized.

8. Third-Party Links

Our platform may include links to external websites. We are not responsible for the privacy practices of these third-party sites. Please review their policies before providing any personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available at learn.rootsacademy.co.uk/privacy-policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: online@rootsacademy.co.uk

Your use of our platform constitutes acceptance of this Privacy Policy.